resume
Prentiss Lee Ladkani
Education
May 2003 MSIS – Master of Science in Information Studies
University of Texas at Austin, Austin , TX
May 2001 BM - Bachelor of Music in Violin Performance
Florida State University , Tallahassee , FL
Experience
Web & Graphic Design
Consultant Gainesville , FL
12/03 to Present
Web/graphic designer for local small businesses and non-profit organizations in the Gainesville area.
Responsibilities:
Provide web-based coordination of business strategies through simple, well architected web sites using CSS/PHP. Clients include Patricia Telesco, Kids Count in Alachua County Inc., Harvest for Hope Inc., Center for Public Policy Dispute and Resolution, Florida Woodland Group Inc., Austin Civic Orchestra.
Pilot Implementation and Training Specialist
Sage Software – Healthcare Division Alachua , FL
06/06 to 03/08
A forefront in the medical healthcare software arena, Sage Software offers solutions for Practice Management, Electronic Health Records, Radiology and Community Health Centers .
Responsibilities:
Implement Beta Pilot software upgrades to clinical practices; develop training materials for new system features; conduct training sessions with providers and clinical staff; develop technical bulletins for Level 3 Support use; provide technical support for clients during the Beta Pilot phase; facilitate communication between clients and Development/Product Management for product enhancements.
Accomplishments:
- Provided dedicated support to Pilot clients through onsite presence and issue resolution.
- Developed Standard Operating Procedure documentation for the Pilot Team.
Applications Analyst and Trainer (July 05 – June 06)
Info Tech, Inc. Gainesville , FL
06/04 to 05/06
A pioneer in computerized techniques for detecting fraudulent business behaviors in the Construction Management business.
Responsibilities: Developing training material for clients and internal departmental use; conduct product training for clients; conduct product demonstrations for Sales and Marketing; coordinate and manage testing activities; gather product requirements for enhancements and future projects.
Accomplishments:
- QA Testing Subject Matter Expert for FieldManager Suite products
- Lead effort with marketing team to develop methodologies to increase search engine ranking for corporate website
- Lead redesign of the Cloverleaf website
Product Support Analyst (May 04 to July 05)
Info Tech, Inc. Gainesville , FL
06/04 to 05/06
Responsibilities:Provide product support to clients; assist in QA software testing process.
Accomplishments:
- Coordinate testing for the FieldNet project.
- Provided second level support for the FieldManager Suite products
- Lead the design project to develop the Services Department internal web site
Research Assistant
University of Texas at Austin School of Law, Austin , TX
08/01 to 12/03
Responsibilities:Assisted in maintaining Law School 's website; create new sub-sites for conferences and special events at the Law School ; research current courtroom trends for course Internet Resources for Lawyers; instruct faculty and staff in desktop and web publishing applications; create original content and graphics for the school website.
Accomplishments:
- Assisted in the restructuring and redesign of the School of Law 's web site and the Tarlton Law Library website.
- Re-architected and maintained Law School 's online news archive.
- Developed new layout and architecture for the Law School Student Portal and presented findings at the Information Architecture Summit sponsored by ASIST in March of 2003.
Web Consultant
Web Interactive Consulting, Austin , TX
05/03to 08/03
A small consulting firm specializing in increasing the effectiveness of online marketing and communications to increase ROI.
Responsibilities: Consulted with clients in order to develop an on-line marketing strategy to increase Return On Investment (ROI); develop original web graphics/content for new websites; specialized in search engine optimization methods.
Professional Presentations
04/03 Special Libraries Association , Houston , TX
- Presentation on the importance of Meta Data for Web cataloging
03/03 ASIST Information Architecture Summit , Portland , OR
- Presented user study and resulting law school website re-organization of the University of Texas at Austin Law School Student Portal